I improved my sales performance, gained more confidence and advanced my career
ESI provided structure in my sales process and gave me the confidence to excel
ESIESI
Healthcare account recruitment specialist with experience in corporate senior account management and recruitment
I have broad experience across several commercial roles. Because of that experience, ESI is for me a very personalised learning journey. I was able to take the ESI programme structure and make it my own. While I was part of a group that was steered through the programme by the brilliant ESI Customer Success team, I was able to manage my experience differently from my colleagues in a way that I could live and breathe ESI.
One of the biggest differences, versus traditional sales training, was the ability to apply what I was learning – repeatedly over time. This made my learning very real because, by constantly applying ESI in everyday situations, I was keeping myself accountable to timeframes and deadlines. Once I started applying ESI, I saw the benefits from day 1.
The secret to ESI for me is all in the application. I was able to dissect what I am not doing and change my behaviour. This becomes habitual…. everyday…it is not just a thought process. Because of this, I am still using my ESI tools – the portfolios, assignment notes and impact statements. I haven’t stopped learning: I am able to go back and see what I might be missing, and this helps me to constantly become better.
Applying, engaging, and using ESI is a constant. This is not a programme that you walk away from.
The biggest impact of ESI was in delivering better business outcomes: I have improved my book of business and my forecast for the full year is now higher.
My forecasting is simply better – not just how I forecast a month but thinking about the full year. I am better prepared to overcome my own optimism bias (something I learned about in ESI) and failing to think how hard it will be to close sales. I can now believe in my own delivery.
ESI helped me develop several activities that sales people should really master. I got better at prospecting, qualifying, solution and conceptual selling, establishing value, proposals and negotiating, all leading to more effective final approval and order confirmation.
I understand the value of knowing what I should be asking people and being ready for their answers…knowing what those pros and cons might be and planning for how I will overcome what might arise.
I became more honest with myself. I had a tendency to underestimate the time it would take for a deal to take place. I became more accountable – to myself and to others.
In addition to all of this, ESI has contributed to my own internal growth. I love my company and this programme has truly helped me to have more honest conversations. People see me applying what I have learned and that has enabled me to help others. I can now better engage with colleagues and be more confident – not just in sales but in daily life.
I appreciate everything. I Iearned a lot and learned a lot about myself
I learned invaluable lessons and gained insights that went beyond professional development.
ESI’s approach helped me understand my strengths, work on my weaknesses, and build confidence in my decisions.
ESI provided structure in my sales process and gave me the confidence to excel
ESI gave me more confidence and the ability to make better decisions