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Building Partnerships

with Customers

Mastering Collaborative Selling

 

This Micro-Credential explores the importance of the Customer to improved and faster sales performance.

This 12-week self-directed course helps the learner to understand how, by re-framing how they view the world from a different perspective, they can improve sales and reduce their sales cycle.

Get Certified. Get Promoted. Earn More.

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Format

✔ Online self-paced and available 24/7/365 with a personal Learning Advisor

Structure

✔ 5 immersive Topics across 2 units. 2-3 hours per week applied on the job in real time.

Price and Duration

✔ €1.250 for the Micro-Credential Course, Certification and a 3-month subscription to ESI.

 

 

 

What you will learn

 

ESI’s Collaborative Selling micro-credential explores the importance of the Customer to improved and faster sales performance. The course helps the learner to understand how, by re-framing how they view the world from a different perspective, they can improve sales and reduce their sales cycle.

During the course, you will:

  • Understand the importance of taking the perspective of the buyer.
  • Understand the customer’s motivations.
  • Learn how to go about discovering and uncovering the information needed to close a sale.
  • Learn how to ask better questions and listen more intently and with purpose.
  • Understand the level of clarity needed in order to know that a deal will be done.
  • Become aware of personal credibility and why it matters.
  • Learn how to drive collaboration, partnership and alignment with the customer.

 

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What ESI graduates gained from this Micro-Credential

 

Despite my three decades of experience in sales, the Business Acumen Micro-credential was eye-opening. It made me rethink how I manage my pipeline and encouraged out-of-the-box thinking.

Scott Major, Sales Director – Canada

ESI’s insights played a role in closing a £500k deal this year. The courses helped us streamline the necessary efforts to seal the deal.

Chris Knight – Customer Success Manager, United Kingdom

ESI has changed the way I work. It has given structure to how we do things in our team and has significantly improved my confidence, especially when calling prospects.

Katarina Varga, Sales Manager – Croatia

It has been really useful as it allowed me to put what I learned into practice without being in sales, and that’s exactly what I need and want to learn.

Mario Suarez, Head of Customer Success – England

The biggest impact of ESI was in delivering better business outcomes: I have improved my book of business and my forecast for the full year is now higher. My forecasting is simply better – not just how I forecast a month but thinking about the full year.

Andrew Golden, Senior Account Manager – Australia

Over the last couple of months, I have become a better listener on customer calls and internally, which led me to uncover what might be our largest Western Canada opportunity.

Daniel McCabe – Account Manager, Canada

Having a professional diploma and understanding sales methods makes me standout. ESI changed how I think and I recommend this diploma for anyone in sales and business.

Richie Duignan, Account Executive – Australia

As someone who recently moved into sales, ESI has helped me get into a sales mindset. The thing that I like the most is that everything I learn, I can apply in my job in real time.

Oscar Ruiz, Sales Engineer – Spain

I hit bonus this past quarter and it’s now the new normal for me. I also see the results in my professionalism, my new attitude and controlling what I can.

Lorri Ann Zelaznik, Business Manager – USA

Need advice? Speak with a Learning Advisor.

Whether it is a micro-credential or the full diploma, there is an ESI course for you.

Speak to a Learning Advisor to find out where to start your ESI journey.

                                                                                                                                                                                            Book a call

sales training curriculum

Proven Outcomes

For you and your business

 

Equip yourself with a suite of complex sales skills that drive higher performance

Develop the confidence and expertise to engage with senior executives – inside and outside your organisation .

Advance your career to the next stage by getting ahead & staying relevant.

Enjoy flexible, always accessible and scientifically designed learning that really works

Get an internationally recognised university-grade qualification.

Join our global community of Certified Sales Professionals

 

 

View our courses      

BROWSE OUR

MICRO-CREDENTIALS.

Whether you’re starting or continuing your ESI journey, there is a course for you.

There are 4 ESI Micro-Credential courses:

 

 Results-Oriented Sales: Mastering The Art of Productivity

 Building Partnerships: Mastering Collaborative Selling

 Professionalism & High-Performance Sales: A Mindset Masterclass

 Business Acumen for Sales: Mastering The Fundamentals

 

* Click on the graphic for more information on each course or keep scrolling to learn more about the ESI programme generally

 

Download Brochure 

Download the ESI Brochure

 

Find out the details on all ESI courses and discover:
  • The full ESI syllabus
  • More information on course format and time commitment
  • Graduate stories, outcomes and experiences

Download Brochure

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